Alfamart

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Summary

Alfamart became one of the most meaningful bodies of work in my portfolio because it combines product thinking, internal operations, and long-term maintainability in one ecosystem.

The scope spans internal tools, secure operational flows, and systems that need to stay dependable across multiple business contexts. The challenge was not only shipping features, but making each solution feel stable, intentional, and practical for real-world use.

Inside that company scope, the work branches into several project tracks that sit under one business context. That structure is why Alfamart works best as a parent case study, while each implementation still has room to be explained as its own project story.

Timeline Pekerjaan

A horizontal timeline of role milestones and project chapters in this work experience.

Internship

Started my Alfamart journey as an intern and built the foundation for understanding internal retail workflows and technical environments.

Sep 2021 - Sep 2022

Helpdesk Access Control Migration

Worked on an internal helpdesk access-control migration during the internship period and gained early experience contributing to a real production-minded project.

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Oct 2021 - Apr 2022

Made it past 2022

Two early project chapters were already in motion before the first full-year turn.

Jan 2023

Internal Forms Integration

Contributed to internal forms integration later in the internship phase and gained direct exposure to real product and operational system work.

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May 2022 - Sep 2022

Permanent Employee

Transitioned into a full-time role and continued building internal systems, operational improvements, and broader project ownership.

Sep 2022 - Present

Store Incentive Processing System

Built a backend processing system to evaluate recurring operational data and determine store incentive eligibility in a more automated way.

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Apr 2023 - May 2023

Master Data & Reporting Migration

Worked on a master data and reporting system migration to move internal operational workflows into a cleaner web-based application.

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May 2023 - Jun 2023

Zendesk Support APIs

Developed supporting backend APIs for a Zendesk-based support workflow, covering employee data, store context, and external member integration.

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Jul 2023 - Nov 2023

Made it past 2023

Three internal system tracks were wrapped before the next cycle started.

Jan 2024

Human Capital Reporting System Migration

Worked on migrating a large-scale Human Capital reporting system from legacy Oracle Forms into a more maintainable cloud-based reporting architecture.

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Mar 2024 - Oct 2024

Made it past 2024

Two talent and reporting initiatives closed before the 2025 build-up began.

Jan 2025

Talent Mapping Dashboard (R0)

Built an internal talent mapping dashboard to support placement decisions using employee development data, filtering, and rule-based mapping logic.

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Feb 2025 - Apr 2025

PIN Reset

Worked on the PIN Reset project with a focus on flow cleanup, backend maintainability, and more dependable operational support.

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Aug 2025 - Sep 2025

PIN Reset Bangladesh

Expanded the PIN Reset initiative into the Bangladesh version, adapting the work for broader rollout needs and localization.

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Oct 2025 - Nov 2025

Made it past 2025

Three late-year project tracks wrapped before the next chapter began.

Jan 2026

QRIS Refund Reconciliation System

Built an internal QRIS refund reconciliation workflow that combined web-based monitoring, spreadsheet processing, and transaction comparison into one operational system.

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Dec 2025 - Jan 2026
Modernization
Enhancement
New Development


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